Salesforce professionals need to cultivate many skills: Salesforce know-how, development skills, and the ability to communicate effectively. But becoming a Salesforce wizard isn’t just about skills—it’s also about attitude.
The most important thing you can do to set yourself up for a successful career is to cultivate an attitude of openness and flexibility. Oftentimes, relying coding skill alone won’t allow you ascend to the highest positions.
Here’s how a flexible approach will propel your career.
Getting through day-to-day demands
The working day of a Salesforce professional is nothing if not varied and unpredictable. On any given day, you might be putting out fires, giving a presentation to high-level executives, and working on a long-term project.
To do all of this, you have to be willing to adapt. Sometimes your plan for the day will need to change based on factors outside of your control. Learn how to roll with it! People will be coming to you with problems, and you’ll need to maintain a calm and helpful demeanor. If you are visibly stressed, it will affect the rest of your team’s confidence and performance.
If you haven’t already developed routines for coping with unexpected stressors, you should work on finding techniques that work well for you. Don’t skip out on putting them into practice either! It can also be helpful to deliberately put yourself in situations where you will have to exercise adaptability. Don’t hide in your routines—they may be holding you back from developing the flexibility you need.
Succeeding on the job
As a Salesforce professional, you will be asked to develop creative strategies to tackle a wide range of problems. In order to devise effective solutions, you can’t be wedded to any one particular way of doing things. This profession rewards people who are able to think outside of the box when necessary.
The most elegant solutions to problems aren’t always those that involve a lot of coding—or any coding at all for that matter. With Salesforce’s platform, there’s a lot you can do with point-and-click tools. Oftentimes these solutions are easier to implement and use. Develop the ability to assess a situation and then identify the most efficient tools for solving it.
A humble, open attitude is also an asset. There is a large community of Salesforce professionals willing to help out newer professionals via the development forums. In order to take advantage of that, be willing to seek help when necessary—and provide it to others.
Knowing when to pivot
To enjoy a long career as a Salesforce professional, you may need to reinvent yourself a few times. As the software evolves, the roles associated with maintaining Salesforce systems also change. Five years from now, there may be job opportunities in a position that doesn’t currently exist.
You need to be flexible if you want to take advantage of new opportunities. While you may be a Salesforce administrator or developer today, a better opportunity in a different role may come your way months or years from now. Always be ready and willing to learn new skills. Even as the profession shifts, you will remain employable and successful!